Return and Refund Policy

Return and Refund Policy

We want you to be satisfied with your purchase. If you would like to request a return, exchange, or refund, please contact us through our website before sending any item back.

Returns

Return requests must be submitted within 30 days of delivery. Items must be unused, unworn, and returned in their original condition and packaging. Proof of purchase may be required.

Returns sent without prior approval may not be accepted. Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

Damaged or Incorrect Items

Please inspect your order after delivery. If your item arrives damaged, defective, or different from what you ordered, contact us as soon as possible. We will review the issue and provide an appropriate solution.

Non-Returnable Items

For hygiene and safety reasons, used personal-care products, intimate goods, customized items, gift cards, and final-sale items cannot be returned unless they arrive damaged or defective.

Refunds

Once the returned item has been received and inspected, we will notify you of the result. Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Original shipping charges are non-refundable unless the return is caused by an error on our part.

Exchanges

If you need a different item, size, or color, please contact us first. Exchanges are subject to product availability.

Order Cancellations

If you wish to cancel or change an order, please contact us as soon as possible. Orders that have already been processed or shipped may no longer be canceled.

Contact Us

For any return, exchange, cancellation, or refund request, please contact us through our website. Our customer service team will review your request and provide further instructions.